24/7 Monitoring and Remote Diagnosis, Opening a New O&M Model for Urban Water Supply Systems
As the core of the urban water supply system, the operational efficiency and safety management of water plants directly affect residents’ quality of life and the sustainable development of cities.

With digital development, smart water plants have become an inevitable trend. Traditional water plant production management and equipment O&M face the following pain points that restrict long-term development:
:: Lack of real-time monitoring: Managers cannot grasp on-site conditions in a timely manner, leading to slow response to water quality issues or equipment failures.
:: Wide dispersion of plants and stations: Heavy O&M workload and low overall efficiency.
:: Uneven skill levels of on-site engineers: Over-reliance on limited headquarters experts who cannot cover all stations.
:: No complete remote secure O&M mechanism to optimize equipment efficiency.
Industry Requirements
● Real-time monitoring of the whole water plant process, with instant alarms for anomalies to ensure stable operation.
● Equipment data collection, fast and accurate report generation, statistical analysis to support intelligent decision-making.
:: Establish a complete remote secure O&M system to improve O&M efficiency and management.
Solutions
To meet these needs, Remonde provides an urban water supply system remote O&M management solution that integrates remote equipment monitoring and O&M management.

RCH gateways collect data from on-site PLCs, sensors, flow meters, alum dosing pumps, sludge discharge valves, inlet/outlet valves, water quality analyzers, and other devices. After edge computing and data cleaning, the data is uploaded to the RMC (also supports third-party or private clouds). This enables remote monitoring, large-screen dashboards, fault alarms, remote control, and refined water plant management.
In addition, AMP manages permissions and conducts security audits for internal and external O&M personnel, ensuring both high O&M efficiency and operational security.
Key Functions
1.Remote Monitoring
Real-time monitoring of equipment parameters, water tank levels, pipe network pressure, inflow/outflow flow rates, water quality, and other site data via the RMC, allowing full visibility anytime, anywhere.
2.Remote Control
Real-time tracking of pH, COD, and other water quality indicators. Process adjustments can be made by remotely controlling field equipment without on-site visits, ensuring qualified water quality and stable supply.
3.Large-Screen Configuration
Data reports and trend curves are generated and displayed on configurable large screens, supporting monitoring, evaluation, analysis, and management decisions.
4.Fault Alarms
Customizable alarm rules for equipment abnormalities, high water levels, water quality overruns, etc. Alerts are automatically pushed via WeChat, SMS, DingTalk, or email for immediate response.
5.Work Order Management
Digital management of equipment maintenance, alarm handling, and project repair work orders with full-process traceability.
6.Equipment Inspection
Inspection plans are scheduled to auto-generate tasks. The mobile APP supports task claiming, downloading, and offline execution, realizing paperless, transparent management of inspection items, standards, and workflows.
7.Remote O&M Management
Through AMP, internal and external engineers can remotely access, upload, and download PLC programs for fast maintenance. Administrators can restrict access permissions and monitor/audit all operations in full.
Solution Value
Remonde urban water supply remote O&M solution effectively improves automation and management. It enables unattended operation with timely fault detection and response, ensures water quality and supply safety, and reduces management and O&M costs.